Job Description
Join our dynamic team at Nashville Customer Solutions! We're hosting an exclusive hiring event for motivated individuals seeking entry-level opportunities in customer service. No prior experience is required – we provide comprehensive training to set you up for success. Enjoy competitive pay, benefits, and a supportive work environment in the heart of Nashville. Apply today and start your career journey with us!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products and services
- Document interactions accurately in CRM systems
- Meet daily performance metrics including call volume and quality
- Collaborate with team members to resolve complex issues
- Adhere to company policies and confidentiality standards
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Basic computer proficiency and typing ability
- Ability to work in a fast-paced environment
- Positive attitude and problem-solving mindset
- Reliable transportation to our Nashville location
- Must be available for full-time schedule (40 hrs/week)