Job Description
Join our dynamic team at CustomerConnect Solutions! We're hosting a exclusive hiring event for motivated individuals seeking entry-level call center careers in Jacksonville, FL. No experience required – we provide comprehensive training to launch your customer service journey. Enjoy competitive pay, flexible schedules, and opportunities for growth within our supportive environment.
Why Join Us?
- Comprehensive paid training program
- Health benefits and retirement plans
- Performance-based bonuses
- Modern, collaborative work culture
- Clear career advancement paths
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve processes
- Adhere to compliance and security protocols
- Participate in ongoing skill development sessions
Qualifications
- High school diploma or equivalent
- Strong communication and listening skills
- Basic computer proficiency (typing 25+ WPM)
- Ability to work in a fast-paced environment
- Positive attitude with problem-solving mindset
- Reliable transportation to our Jacksonville location
- Flexible availability including evenings/weekends
- No prior experience required – training provided