Job Description
Launch your career in customer service with no experience required! Customer Connect Solutions is hosting a hiring event for enthusiastic individuals to join our award-winning call center team in Raleigh, NC. We provide comprehensive paid training and a supportive environment to help you succeed. If you're a great communicator with a positive attitude, we want to meet you!
Why Join Us?
• Paid on-the-job training
• Health/dental benefits after 60 days
• Career advancement opportunities
• Flexible scheduling options
• Team-based culture with recognition programs
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries and concerns efficiently
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (e.g., call volume, quality scores)
- Collaborate with team members to improve service delivery
- Adhere to company policies and compliance standards
- Participate in ongoing training and development
Qualifications
- No prior experience required - we train everyone!
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills
- Basic computer proficiency (typing 25+ WPM preferred)
- Positive attitude and problem-solving mindset
- Ability to work in a fast-paced environment
- Reliable internet connection for remote work option
- Must pass background check and drug screening