Job Description
Launch your career in customer service with our paid training program! CustomerFirst Solutions is seeking motivated entry-level professionals to join our dynamic call center team in San Antonio. No experience required – we provide comprehensive training to equip you with the skills needed to succeed. Enjoy competitive pay, career advancement opportunities, and a supportive work environment.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions and maintain accurate records
- Meet daily performance metrics for call volume and quality
- Collaborate with team members to enhance customer satisfaction
- Adhere to company policies and regulatory guidelines
Qualifications
- High school diploma or equivalent
- Strong communication and active listening skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency (typing 25+ WPM)
- Positive attitude and problem-solving mindset
- Reliable transportation and punctuality
- Must pass background check