Job Description
Launch your career in customer service with our comprehensive paid training program! Customer Connect Solutions is seeking motivated individuals for entry-level call center positions in San Antonio, TX. No prior experience required – we provide all the training you need to succeed. Join a dynamic team offering competitive pay, flexible scheduling, and growth opportunities within our expanding organization. Enjoy a supportive environment where your contributions are valued, and build a stable career path with benefits including health insurance and retirement plans.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries efficiently using CRM systems
- Document interactions accurately in case management software
- Meet daily performance metrics for call volume and quality
- Collaborate with team members to enhance service delivery
- Adhere to company policies and regulatory compliance standards
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Basic computer proficiency and typing ability (35+ WPM)
- Ability to work in a fast-paced environment
- Customer-focused mindset with problem-solving aptitude
- Flexible availability including evenings/weekends if needed
- Must pass background check and drug screening