Job Description
Join our award-winning customer service team and launch your career in the thriving call center industry! We're seeking motivated individuals for our entry-level positions in Long Beach, CA. No experience required – we provide comprehensive paid training to set you up for success. Enjoy competitive pay, benefits, and opportunities for advancement in a supportive, fast-paced environment.
Why Choose Apex?
- Full paid training program (4 weeks)
- Health/dental/vision benefits
- Paid time off and holidays
- Career growth path
- Modern, collaborative workspace
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries and provide product/service information
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, efficiency)
- Collaborate with team members to improve service delivery
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (required)
- Strong communication and listening skills
- Basic computer proficiency (typing, navigation)
- Positive attitude and problem-solving mindset
- Ability to work flexible shifts (including evenings/weekends)
- Pass background check and drug screen
- Authorization to work in the US