Job Description
Join our award-winning customer service team at Virginia's premier call center! No experience needed – we provide comprehensive training to launch your career. This hiring event offers immediate full-time positions with competitive pay, benefits, and growth opportunities. Work in a dynamic environment where your voice makes a difference every day.
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries using CRM systems and knowledge bases
- Document interactions accurately in company databases
- Meet daily performance metrics (calls handled, quality scores)
- Collaborate with team members to enhance service delivery
- Adhere to company compliance and security protocols
Qualifications
- No prior call center experience required
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Basic computer proficiency (typing 25+ WPM)
- Ability to work flexible shifts including weekends
- Positive attitude and problem-solving mindset
- Must pass background check and drug screening