Job Description
Join our award-winning customer service team in Fort Worth! We're seeking motivated entry-level representatives to deliver exceptional support experiences. No prior experience required - comprehensive training provided. Enjoy competitive pay, career advancement opportunities, and a supportive team environment. Immediate start available for qualified candidates.
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Document interactions in CRM systems
- Collaborate with team to improve service processes
- Meet performance metrics for response time and resolution
- Identify opportunities for upselling relevant products
- Participate in weekly skill development sessions
Qualifications
- High school diploma or equivalent
- Strong written and verbal communication skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency with typing skills
- Positive attitude and problem-solving mindset
- Reliable attendance and punctuality
- Must pass background check and drug screening