Job Description
Join Florida Connect Solutions and launch your career in customer service! We're seeking enthusiastic individuals to join our dynamic call center team in sunny Orlando. No experience necessary – we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible scheduling options, and a supportive team environment where your growth matters.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet daily performance metrics for quality and efficiency
- Collaborate with team members to enhance customer experiences
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent
- Strong communication skills (written/spoken)
- Basic computer proficiency
- Ability to multitask in fast-paced environment
- Positive attitude and problem-solving mindset
- Reliable internet connection for remote options
- Must pass background check