Job Description
Launch your career in customer service with our paid training program! ConnectCare Solutions is seeking enthusiastic Entry-Level Customer Service Representatives in Atlanta, GA. No experience required – we provide comprehensive training to help you succeed in a supportive environment.
Join our mission to deliver exceptional customer experiences while building valuable professional skills. Enjoy competitive pay, growth opportunities, and a collaborative workplace culture.
What We Offer:
- 4-week paid training program
- Health benefits and retirement plans
- Paid time off and holidays
- Career advancement pathways
- Employee wellness programs
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and service issues efficiently
- Document interactions in CRM systems
- Collaborate with support teams for complex cases
- Meet performance metrics (e.g., CSAT, response time)
- Participate in ongoing skill development
- Uphold company service standards and policies
Qualifications
- High school diploma or equivalent
- No prior experience required
- Strong communication skills (verbal/written)
- Basic computer proficiency
- Ability to multitask in fast-paced setting
- Customer-focused mindset
- Reliable transportation to downtown office