Job Description
Join our dynamic team as a Customer Service Representative and kickstart your career without prior experience! We're hosting an exclusive hiring event for motivated individuals passionate about helping others. Enjoy comprehensive training, flexible scheduling, and growth opportunities in San Jose's thriving tech hub. Perfect for recent graduates or career changers seeking a supportive environment.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Resolve billing, technical, and service issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with technical teams to escalate complex issues
- Meet daily performance metrics for response time and resolution
- Contribute to team goals through cross-functional support
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Proficient with basic computer applications
- Ability to work in a fast-paced environment
- Positive attitude and customer-first mindset