Job Description
Launch your career with NexCare Solutions as a Customer Service Representative! We're seeking passionate individuals with no prior experience to join our dynamic team in Atlanta. Enjoy comprehensive paid training and competitive benefits while making a real impact on our community.
As a valued team member, you'll receive:
- 4 weeks of paid hands-on training
- Health insurance (Day 1 eligibility)
- Tuition reimbursement program
- Clear career advancement path
- Flexible scheduling options
Join 200+ team members who started their careers here without experience and now thrive in leadership roles!
Responsibilities
- Handle inbound/outbound customer inquiries via phone and email
- Resolve billing and service issues with empathy and efficiency
- Document interactions in CRM systems with 98% accuracy
- Meet daily performance metrics (25+ calls/hour)
- Collaborate with support teams on complex cases
- Participate in weekly skill-building workshops
Qualifications
- No experience required - we train you!
- High school diploma or equivalent
- Strong communication skills (written/spoken)
- Ability to type 30+ WPM
- Reliable transportation to our Atlanta office
- Pass background check and drug screen
- Must be authorized to work in the US