Job Description
Join Our Award-Winning Team in San Antonio, TX! We're urgently hiring passionate Customer Service Representatives with paid training. No experience required – we provide comprehensive onboarding to ensure your success. Enjoy competitive pay, flexible scheduling, and opportunities for advancement. Apply today to start your rewarding career in customer support!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and account issues efficiently
- Document interactions in CRM systems with 100% accuracy
- Collaborate with team to improve service quality
- Meet/exceed monthly performance metrics
- Maintain positive brand reputation during all interactions
Qualifications
- High school diploma or equivalent required
- Exceptional communication and empathy skills
- Ability to type 35+ WPM with strong computer literacy
- Basic knowledge of Microsoft Office Suite
- Previous customer service experience preferred but not required
- Must pass background check and drug screening