Job Description
Join our award-winning customer service team at Coastal Support Solutions! We're hosting a dedicated hiring event for motivated individuals seeking entry-level opportunities in Virginia Beach. No prior experience required – we provide comprehensive training and career growth pathways. Enjoy competitive benefits, flexible scheduling, and a collaborative work environment focused on excellence.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries efficiently using CRM systems
- Document interactions and maintain accurate records
- Collaborate with team to improve service processes
- Meet performance metrics for quality and speed
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (required)
- Strong verbal/written communication skills
- Basic computer proficiency (Windows, browsers)
- Positive attitude and problem-solving mindset
- Ability to work flexible hours (including weekends)
- Passion for helping customers succeed