Job Description
Join our award-winning call center team with zero experience required! We're seeking motivated individuals for our Atlanta-based customer service roles with comprehensive paid training. As a leader in Georgia's customer service industry, we provide all tools and mentorship needed to succeed. Enjoy competitive pay, flexible scheduling, and career advancement opportunities. No prior experience needed – just a positive attitude and willingness to learn!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries using proprietary systems and knowledge bases
- Document interactions accurately in CRM platforms
- Meet quality and productivity metrics under supervision
- Collaborate with team members to enhance service delivery
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills
- Basic computer proficiency (typing 25+ WPM)
- Ability to work in a fast-paced environment
- Reliable internet connection for remote work options
- Pass background and drug screening
- Must be authorized to work in the US