Job Description
Join our dynamic team at ConnectCare Solutions as an Entry-Level Customer Service Representative! We're hosting a special hiring event for passionate individuals ready to launch their careers in customer excellence. No experience necessary – we provide comprehensive training to help you succeed in supporting our clients with professionalism and empathy. Enjoy competitive pay, benefits, and a supportive environment focused on your growth.
Responsibilities
- Handle inbound/outbound calls, emails, and chats with professionalism
- Resolve customer inquiries, billing questions, and technical issues
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and compliance standards
- Identify opportunities to enhance customer satisfaction
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency with Microsoft Office
- Positive attitude and problem-solving mindset
- Reliable transportation to Oklahoma City location
- Willingness to work flexible hours including weekends
- No prior experience necessary – training provided!