Job Description
Join our dynamic team at Premier Solutions Group! We're hosting an exclusive hiring event for passionate individuals seeking entry-level Customer Service Representative roles in Wichita, KS. No experience necessary – we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible scheduling, and opportunities for growth in a supportive environment. Apply today to start your rewarding career journey!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to enhance service quality
- Meet daily performance metrics for call volume and resolution
- Identify upsell opportunities for company products/services
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent required
- Strong verbal and written communication skills
- Basic computer proficiency with Microsoft Office
- Ability to work in a fast-paced environment
- Customer-focused mindset and problem-solving aptitude
- Reliable transportation to our Wichita facility
- Availability to work flexible shifts including weekends
- Positive attitude and willingness to learn