Job Description
Join ConnectPro Solutions and start earning daily in our Long Beach call center! We're seeking motivated individuals to handle inbound customer inquiries for Fortune 500 clients. Enjoy flexible scheduling, comprehensive training, and immediate access to your earnings through our daily pay program. Perfect for students, gig workers, or anyone seeking quick income without waiting for weekly paychecks.
Responsibilities
- Handle 50-80 inbound/outbound customer calls daily
- Resolve billing, technical, and account inquiries
- Document interactions in CRM systems
- Meet daily performance metrics (AHT, CSAT)
- Adhere to script compliance and regulatory standards
- Collaborate with support team for complex issues
- Participate in weekly coaching sessions
Qualifications
- High school diploma or equivalent
- 6+ months customer service experience
- Type 35+ WPM with 95% accuracy
- Reliable internet and quiet workspace
- Ability to work 8-12 hour shifts
- Strong problem-solving skills
- Basic CRM software knowledge
- Background check clearance