Job Description
Join our award-winning team as an Entry Level Customer Service Representative in Oklahoma City! We're seeking motivated individuals to deliver exceptional customer experiences while launching their careers in a supportive, growth-oriented environment. Enjoy competitive pay, comprehensive training, and opportunities for advancement within our dynamic organization. No prior experience required – we provide all the tools you need to succeed!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve billing, technical, and service issues efficiently
- Document interactions accurately in our CRM system
- Collaborate with support teams to resolve complex customer concerns
- Meet performance metrics for response time and customer satisfaction
- Continuously improve product knowledge through ongoing training
- Contribute to team goals and positive workplace culture
Qualifications
- High school diploma or equivalent (college students welcome)
- Strong verbal and written communication skills
- Basic computer proficiency with ability to learn new software
- Excellent problem-solving and conflict resolution abilities
- Positive attitude with dedication to customer satisfaction
- Ability to work flexible shifts including evenings/weekends
- U.S. work authorization required