Job Description
Are you ready to launch your career in a high-energy environment?
Horizon Customer Solutions is hosting a Hiring Event in Seattle, WA, and we are looking for motivated individuals to join our growing team as Entry Level Customer Service Representatives.
In this pivotal role, you will be the face of our brand, connecting with customers to provide top-tier support and solutions. Whether you are looking to start your first job or switch careers, we provide the training, mentorship, and growth opportunities you need to succeed.
Why Join Us?
- Competitive Pay: $18.00 - $22.00 per hour.
- Growth Path: Clear career advancement opportunities into Team Lead and Management roles.
- Comprehensive Training: No prior experience required—we teach you everything you need to know.
- Modern Facilities: Work in a state-of-the-art call center in the heart of Seattle.
Don't miss this opportunity to be part of a winning team. Apply today for our upcoming Hiring Event!
Responsibilities
- Manage high-volume inbound and outbound customer calls with a friendly and professional demeanor.
- Resolve customer inquiries and issues efficiently, ensuring high satisfaction scores.
- Accurately document customer interactions and account information in our CRM system.
- Build rapport with customers to understand their needs and provide tailored solutions.
- Collaborate with team members to achieve daily and monthly performance goals.
- Adhere to all company policies, procedures, and compliance standards.
Qualifications
- High school diploma or equivalent (GED) required.
- Must be at least 18 years of age.
- Excellent verbal communication and active listening skills.
- Strong computer literacy and ability to navigate multiple software applications.
- Ability to work in a fast-paced, target-driven environment.
- Must be available to work flexible shifts, including evenings and weekends.