Job Description
Join Urban Solutions Group's dynamic team as an Entry-Level Weekend Customer Specialist! We're seeking energetic, detail-oriented individuals to deliver exceptional service during our high-traffic weekend shifts. This role offers flexible scheduling, comprehensive training, and growth opportunities within our innovative Portland-based organization. Perfect for students or career changers seeking work-life balance, you'll be the face of our brand while developing valuable professional skills in a supportive environment.
Responsibilities
- Provide exceptional in-person and virtual customer support during weekend shifts (Sat-Sun)
- Process transactions accurately using our POS system and CRM software
- Resolve customer inquiries with empathy and problem-solving expertise
- Collaborate with cross-functional teams to ensure seamless operations
- Assist with inventory management and merchandising tasks
- Document customer interactions and feedback for continuous improvement
- Adhere to all safety protocols and company standards
Qualifications
- High school diploma or equivalent (current students welcome)
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic computer proficiency with willingness to learn new systems
- Flexibility to work weekends (Saturday/Sunday) with rotating shifts
- Positive attitude and customer-focused mindset
- Reliable transportation to our Portland location