Job Description
Join our award-winning call center team in Oklahoma City with comprehensive paid training! No experience necessary – we provide everything you need to succeed. Enjoy competitive pay, flexible scheduling, and opportunities for career growth. What we offer:
- 4-week paid training program
- Comprehensive benefits package
- Performance-based bonuses
- Modern, collaborative workspace
- Free parking and commuter benefits
Why work with us? We're Oklahoma's top-rated call center employer for 3 consecutive years, with a 98% employee satisfaction rate. Start your career today with industry-leading support and advancement opportunities!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve processes
- Participate in ongoing training and development
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Basic computer proficiency (typing 25+ WPM)
- Ability to work in a fast-paced environment
- Positive attitude and problem-solving mindset
- Reliable transportation to Oklahoma City location
- Pass background check and drug screen
- No prior experience required – training provided!