Job Description
Launch your career in customer service with our comprehensive paid training program! Wichita Customer Connect is seeking motivated individuals for full-time call center positions. No prior experience required – we provide everything you need to succeed. Enjoy competitive pay, performance bonuses, comprehensive benefits, and a supportive team environment. Join our award-winning team and grow your career in one of Kansas's fastest-growing industries.
What We Offer:
- 4 weeks of fully paid training ($18/hour)
- Health, dental, and vision insurance
- 401(k) with company match
- Flexible scheduling and paid time off
- Clear career advancement path
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries using proprietary CRM systems
- Meet/exceed daily performance metrics
- Document interactions accurately in company databases
- Collaborate with team members to improve service quality
- Adhere to compliance and security protocols
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent required
- Strong communication and listening skills
- Basic computer proficiency (typing 25+ WPM)
- Ability to work flexible shifts including evenings/weekends
- Positive attitude and customer-focused mindset
- No prior experience necessary – training provided
- Must pass background check and drug screening