Job Description
Join our exclusive hiring event for weekend shift call center positions in Minneapolis and North Carolina! ConnectPro Solutions is seeking motivated individuals to deliver exceptional customer experiences during high-demand weekend hours. This is your opportunity to launch a rewarding career with competitive pay, comprehensive benefits, and flexible scheduling. No prior experience required – we provide paid training!
Why Apply? • Weekend shift premiums ($2-$4/hour extra) • Health/dental/vision benefits after 60 days • Career advancement opportunities • Remote work options post-training • Paid time off and holiday pay
Event Details: October 15, 2023 | 9:00 AM - 4:00 PM | ConnectPro Minneapolis Office | Walk-ins welcome!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries, troubleshoot issues, and provide solutions
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve service delivery
- Adhere to company policies and compliance standards
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency and typing skills (30+ WPM)
- Reliable transportation to Minneapolis office for training
- Flexibility to work weekends (Sat/Sun) and holidays
- Positive attitude and problem-solving mindset
- No criminal background required