Job Description
Join our award-winning customer service team at Global Solutions Inc. We're hosting an exclusive hiring event for motivated individuals seeking full-time call center positions in Minneapolis. Enjoy competitive pay, comprehensive benefits, and a supportive work environment designed for growth. No experience necessary—training provided!
What We Offer:
- Competitive hourly wage with performance bonuses
- Comprehensive health, dental, and vision insurance
- 401(k) with company matching
- Paid time off and flexible scheduling
- Opportunities for advancement
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries and troubleshoot technical issues
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve processes
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Customer service mindset with empathy
- Reliable transportation to our downtown Minneapolis location
- Flexibility to work evenings/weekends as needed