Job Description
Join our award-winning customer service team in Oklahoma City! We're seeking motivated individuals for full-time call center positions with comprehensive paid training. No experience required – we provide all tools for success. Enjoy competitive pay, career advancement opportunities, and a supportive team environment. Start your journey with us today!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries using CRM software and knowledge base resources
- Meet performance metrics for call quality and resolution times
- Document interactions accurately in company systems
- Collaborate with team members to improve service processes
- Adhere to company policies and regulatory requirements
Qualifications
- High school diploma or equivalent required
- Strong verbal communication and active listening skills
- Ability to navigate multiple software systems simultaneously
- Comfortable working in a fast-paced, target-driven environment
- Must pass background check and drug screening
- Prior customer service experience preferred but not required