Job Description
Join Sacramento Community Services as a Full-Time Weekend Customer Service Lead and transform your weekends into a rewarding career! We're seeking passionate individuals to deliver exceptional service during high-demand weekend shifts while enjoying competitive pay, comprehensive benefits, and a supportive team environment. This role offers stability with consistent hours and opportunities for advancement within our growing organization.
Responsibilities
- Manage customer inquiries and resolve issues efficiently during weekend shifts
- Train and mentor part-time weekend staff on service protocols
- Coordinate weekend operations inventory and resource allocation
- Process transactions and maintain accurate customer records
- Implement safety standards and ensure compliance during peak hours
- Collaborate with weekday teams for seamless service continuity
Qualifications
- Minimum 2 years customer service experience
- Proven weekend shift availability (Sat/Sun)
- Strong conflict resolution and multitasking abilities
- Basic cash handling and POS system proficiency
- Ability to work independently in high-traffic environments
- High school diploma or equivalent required