Job Description
Join our dynamic team at Sunrise Solutions Group and enjoy a fulfilling career with weekends off! We're seeking a dedicated Weekend Operations Specialist to ensure seamless service delivery while our weekday teams recharge. This unique full-time role allows you to maintain work-life balance without sacrificing professional growth. Our Austin-based company offers competitive compensation, comprehensive benefits, and a supportive environment where your contributions are valued.
Responsibilities
- Oversee weekend operational activities and ensure service continuity
- Coordinate with weekday teams for smooth handovers and task delegation
- Monitor performance metrics and implement improvement initiatives
- Lead weekend staff meetings and provide real-time support
- Maintain accurate documentation and reporting systems
- Resolve escalated customer issues with professionalism
- Contribute to strategic planning during off-peak hours
Qualifications
- 3+ years of operations or customer service experience
- Proven ability to lead teams in weekend/holiday environments
- Strong problem-solving and decision-making skills
- Excellent communication and interpersonal abilities
- Proficiency in operational software and reporting tools
- Flexibility to work Saturday/Sunday with Monday-Friday off
- Bachelor's degree in Business or related field preferred
- Valid Texas driver's license required