Job Description
Join Metro Retail Solutions as a Weekend Operations Specialist and build your career in a dynamic, flexible environment! We're seeking a dedicated professional to lead our weekend operations in Charlotte, offering full-time benefits with a schedule focused on Saturday/Sunday shifts. This role combines leadership, customer engagement, and operational excellence for candidates seeking work-life balance with weekend-focused hours.
As a cornerstone of our team, you'll drive weekend sales initiatives while mentoring staff and optimizing store efficiency. Our culture values growth, autonomy, and community impact – perfect for ambitious individuals ready to thrive in a weekend-centric role. Enjoy competitive pay, comprehensive benefits, and the satisfaction of shaping weekend retail experiences.
Responsibilities
- Lead weekend store operations including opening/closing procedures and staff supervision
- Drive sales execution through targeted promotions and customer engagement strategies
- Manage inventory control, merchandising, and visual standards during weekend shifts
- Train and mentor weekend staff on product knowledge, safety protocols, and sales techniques
- Resolve customer inquiries and operational issues with proactive problem-solving
- Collaborate with weekday managers for seamless operational handovers
- Analyze weekend performance metrics and implement improvement strategies
Qualifications
- Minimum 2 years retail or hospitality management experience
- Proven ability to lead teams in high-volume weekend environments
- Strong conflict resolution and customer service expertise
- Proficiency in inventory management systems (e.g., POS, SAP)
- Flexible schedule availability including Saturdays and Sundays
- Valid driver's license and reliable transportation
- Basic financial acumen for weekend sales reporting
- Ability to stand/walk for extended periods and lift 25+ lbs