Job Description
Are you seeking a stable career with the flexibility of a weekend schedule? Apex Logistics & Support is currently hiring dedicated professionals for our Full-Time Weekend Shift team in Philadelphia, PA. We offer a competitive salary, a quiet work environment, and the opportunity to work in a dynamic support role without the Monday-Friday commute.
Why Join Us?
- Competitive hourly pay ($18.00 - $22.00)
- Comprehensive health benefits package
- Weekend shift premium (10% extra)
- Professional growth and training opportunities
Responsibilities
- Manage incoming customer inquiries via phone, email, and chat with professionalism and empathy.
- Process and verify customer orders, ensuring accuracy and timely processing.
- Resolve customer complaints and escalations efficiently to maintain high satisfaction scores.
- Maintain detailed and organized records of all customer interactions and transactions.
- Collaborate with the operations team to identify process improvements and workflow efficiencies.
- Assist in inventory management and stock organization during shift hours.
Qualifications
- High school diploma or GED required.
- Must be available to work a consistent Full-Time schedule on weekends (Saturday and Sunday).
- Strong verbal and written communication skills.
- Proficient in using computer software and MS Office applications.
- Ability to work independently and handle multiple tasks simultaneously.
- Previous experience in customer service or logistics is a plus but not mandatory.