Job Description
Join Our Hiring Event for Entry-Level Call Center Opportunities!
ConnectServe Solutions is hosting an exclusive hiring event for motivated individuals seeking rewarding careers in customer service. No experience is required – we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible schedules, and a supportive team environment. Perfect for recent graduates, career changers, or anyone looking to start a new chapter in Kansas City's thriving business sector.
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries, troubleshoot issues, and provide accurate information
- Document interactions using CRM software while maintaining data integrity
- Collaborate with team members to deliver seamless customer experiences
- Adhere to company protocols and performance metrics
- Continuously improve product knowledge through training modules
- Support cross-functional initiatives as needed
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong verbal communication and active listening skills
- Ability to type 30+ WPM with accuracy
- Comfortable working in a fast-paced, team-oriented setting
- Basic computer proficiency and tech adaptability
- Positive attitude and problem-solving mindset
- Reliable attendance and punctuality
- No prior experience required – training provided!