Job Description
We are hosting a Hiring Event in Kansas City, MO, and we are looking for energetic individuals to join our Customer Support team immediately. If you are ready to start a rewarding career in customer service, this is your chance.
Why Join Our Team?
- Immediate Start: Interviews conducted on-site for qualified candidates.
- Comprehensive Training: No prior experience required; we provide paid training.
- Competitive Compensation: Earn between $18.00 and $22.00 per hour.
- Full Benefits Package: Medical, dental, and vision insurance available.
Responsibilities
- Answer and respond to inbound customer inquiries via phone and email.
- Resolve customer issues and provide accurate information regarding products and services.
- Document all customer interactions and transactions in the CRM system accurately.
- Maintain a high level of professionalism and patience during high-volume periods.
- Collaborate with team leads to improve service quality and efficiency.
Qualifications
- High School Diploma or GED equivalent.
- Basic computer proficiency and typing skills (30+ wpm).
- Strong verbal communication and active listening skills.
- Ability to work flexible shifts, including evenings and weekends.
- Reliable transportation to the Kansas City location.