Job Description
Are you ready to launch your career in a dynamic environment? We are hosting a massive Hiring Event in Downtown Miami and we are looking for enthusiastic individuals to join our award-winning Customer Experience team.
At Miami Talent Solutions, we believe in investing in our people. Whether you are an experienced professional or just starting out, this is your chance to secure a stable, high-paying position with excellent benefits.
Why Attend Our Hiring Event?
- Immediate Interviews: Walk-ins are welcome. Speak directly with hiring managers.
- Competitive Pay: Earn between $15.00 and $22.00 per hour based on experience.
- Modern Facilities: Work in a state-of-the-art call center with a supportive culture.
Don't miss this opportunity to connect with top employers in the Magic City. Bring your resume and prepare for a brighter future.
Responsibilities
- Manage inbound and outbound customer calls with a focus on delivering high-quality service and support.
- Resolve customer inquiries and complaints efficiently while adhering to company scripts and guidelines.
- Accurately update customer information and transaction details in the CRM database.
- Identify opportunities to upsell products or services to existing clients.
- Collaborate with the team to meet daily and weekly performance targets.
- Maintain a professional and positive demeanor under pressure.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in a call center or customer service role is preferred but not mandatory.
- Strong verbal communication skills and a clear, professional phone voice.
- Basic computer proficiency (typing, navigating windows, and using email).
- Ability to work flexible hours, including evenings and weekends.
- Must be legally authorized to work in the United States.