Job Description
Are you ready to launch a career in the dynamic world of customer service? Apex Customer Solutions is hosting a major Hiring Event in New York City to connect with ambitious individuals looking for opportunities in Seattle, WA and New York, NY.
We are expanding our team and looking for enthusiastic candidates. No prior experience is necessary—we provide comprehensive paid training to get you started on the right foot. Join a company that values your potential and invests in your growth.
Why Join Us?
- Competitive hourly pay starting at $18.00.
- Full benefits package (Health, Dental, Vision).
- Clear career advancement pathways.
- A supportive, modern work environment.
Responsibilities
- Manage inbound and outbound customer inquiries with a focus on delivering a world-class experience.
- Resolve customer issues and complaints efficiently while maintaining a positive demeanor.
- Document customer interactions and account details accurately within our CRM systems.
- Assist customers with product information, account updates, and technical troubleshooting.
- Collaborate with team leads to meet daily and monthly performance goals (KPIs).
- Maintain a high level of professionalism and confidentiality at all times.
Qualifications
- High school diploma or GED equivalent required.
- Strong verbal and written communication skills.
- Ability to work in a fast-paced, high-volume environment.
- Basic computer literacy and typing skills.
- Reliable internet connection and a quiet workspace (hybrid options available).
- Able to pass a background check and drug screen.