Job Description
Join Our Exclusive Hiring Event for Boston's Premier Call Center!
We're seeking passionate Customer Service Representatives to join our dynamic team in downtown Boston. Enjoy competitive pay, comprehensive benefits, and a vibrant workplace culture. No experience? No problem – we provide paid training!
Event Details:
📅 Date: October 28, 2023
⏰ Time: 9:00 AM - 4:00 PM
📍 Location: 250 Franklin Street, Boston, MA 02110
Bring your resume and enthusiasm – interviews on the spot!
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve customer inquiries regarding products/services
- Document interactions in CRM systems accurately
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve service delivery
- Participate in ongoing training programs
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (required)
- Minimum 1 year customer service experience (preferred)
- Strong communication & problem-solving skills
- Ability to type 35+ WPM
- Proficiency with Microsoft Office & CRM tools
- Fluency in English (bilingual candidates encouraged)
- Flexibility to work evenings/weekends (as needed)
- Positive attitude and team-oriented mindset