Job Description
We are hosting an exclusive Hiring Event for dynamic individuals looking to kickstart their career in customer service! Whether you are based in Albuquerque, NM or looking for career opportunities in Ohio, we are looking for energetic team members to join our growing contact center network.
No prior experience is required. We provide comprehensive paid training and a supportive environment.
Responsibilities
- Handle a high volume of inbound and outbound customer calls with professionalism and empathy.
- Resolve customer inquiries, complaints, and requests efficiently to ensure high satisfaction rates.
- Accurately document customer interactions and account information into our CRM systems.
- Collaborate with team leads and support staff to troubleshoot complex issues.
- Meet daily and monthly performance metrics, including call handling time and quality scores.
Qualifications
- Must be at least 18 years of age.
- Basic computer literacy and typing skills are required.
- Strong verbal communication skills and the ability to speak clearly.
- Ability to work flexible shifts, including evenings and weekends.
- Reliable internet connection and a quiet workspace if remote.