Job Description
We are thrilled to announce a special Hiring Event in Raleigh! If you are looking for a stable career in a supportive environment but have no prior experience, this is your chance.
Our team is expanding rapidly, and we are looking for motivated individuals to join us as Customer Service Representatives. Whether you are starting fresh or looking for a career change, we provide comprehensive training and a clear path for advancement.
Why Join Us?
- Immediate Hiring: Interviews conducted on-site at the hiring event.
- No Experience Required: We teach you everything you need to know.
- Competitive Pay: Earn $18.00 - $22.00 per hour.
- Great Benefits: Health, dental, and vision insurance available.
Responsibilities
- Answer incoming customer calls and emails in a professional and timely manner.
- Assist customers with inquiries regarding products, services, and account information.
- Resolve customer complaints and escalate complex issues to supervisors when necessary.
- Accurately document customer interactions and transactions in our CRM system.
- Build lasting relationships with clients to ensure high retention rates.
- Collaborate with team members to meet daily and monthly performance goals.
Qualifications
- High school diploma or GED equivalent.
- Excellent verbal communication and active listening skills.
- Proficiency with computers and typing (40+ WPM).
- Able to work in a fast-paced, high-volume call center environment.
- Strong problem-solving abilities and a positive attitude.
- Reliable transportation to the Raleigh location.