Job Description
We are hosting a massive Hiring Event for local talent in Texas and California! Join ConnectVoice Staffing as a Call Center Representative and be part of a dynamic team dedicated to exceptional customer service.
Whether you are looking for a full-time career or a flexible part-time schedule, we have opportunities to match your lifestyle.
Why Join Us?
- Competitive hourly pay starting at $18/hr.
- Flexible scheduling (Day, Evening, Weekend shifts available).
- On-site and Remote options available.
- Fast-track hiring process at our Hiring Event.
Responsibilities
- Handle inbound and outbound customer inquiries professionally.
- Resolve customer complaints and issues efficiently and empathetically.
- Enter accurate data into customer relationship management (CRM) systems.
- Follow company scripts and guidelines to ensure brand consistency.
- Escalate complex issues to the appropriate supervisor when necessary.
Qualifications
- High school diploma or equivalent (GED) required.
- Previous experience in a call center or customer service role is preferred.
- Must be at least 18 years of age.
- Proficient with basic computer applications and typing skills.
- Strong verbal communication and active listening skills.
- Ability to work in a fast-paced, team-oriented environment.