Job Description
Are you ready to kickstart your career? Apex Contact Solutions is hosting a special Hiring Event for dynamic individuals seeking Entry-Level Call Center Jobs in Oklahoma City, OK. We are also expanding our team across Florida, offering remote and on-site opportunities for those ready to make an impact.
Join a company that values your potential. We are looking for friendly, articulate, and motivated candidates to join our high-performing support team. Whether you are an experienced professional or just starting out, our comprehensive training program will set you up for success.
Why Attend Our Hiring Event?
- Immediate Opportunities: Walk-ins are welcome and interviews are conducted on-site.
- Competitive Compensation: Earn between $16.00 and $20.00 per hour based on experience.
- Flexible Scheduling: Choose shifts that fit your lifestyle, including night and weekend options.
- Career Growth: Clear pathways to management and specialized roles.
Responsibilities
- Answer high-volume incoming customer inquiries regarding products and services.
- Resolve customer issues and complaints with empathy and efficiency.
- Accurately document customer information and transactions in the CRM database.
- Identify and escalate complex issues to senior support staff when necessary.
- Maintain a professional and positive demeanor during every interaction.
- Collaborate with cross-functional teams to improve service quality.
Qualifications
- High school diploma or GED required.
- Must be at least 18 years of age.
- Excellent verbal communication skills and a clear speaking voice.
- Basic computer literacy and typing skills (35+ WPM).
- Ability to work in a fast-paced, team-oriented environment.
- Willingness to undergo a background check and drug screening.