Job Description
Join our award-winning customer service team in Houston and start your career today! We're seeking motivated individuals for immediate full-time positions with competitive pay, comprehensive benefits, and growth opportunities. No experience necessary – we provide paid training and flexible scheduling. Enjoy a dynamic work environment where your contributions directly impact client satisfaction and your professional development.
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries regarding products, services, and account information
- Document interactions accurately in CRM systems
- Meet or exceed performance metrics for call quality and resolution time
- Collaborate with team members to improve service efficiency
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to navigate multiple software systems simultaneously
- Reliable transportation to our downtown Houston facility
- Flexible availability including evenings and weekends
- Previous customer service experience preferred but not required
- Must pass background check and drug screening