Job Description
Join our award-winning call center team in Raleigh and launch your career today! We're seeking motivated individuals for immediate full-time positions with comprehensive paid training. No experience required – we'll equip you with the skills to succeed in a dynamic customer service environment. Enjoy competitive pay, flexible scheduling, and opportunities for advancement. Apply now and start earning within weeks!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics for quality and efficiency
- Collaborate with team members to optimize service delivery
- Adhere to company policies and regulatory requirements
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to navigate multiple software systems simultaneously
- Comfortable working in a fast-paced, target-driven environment
- Reliable transportation to our Raleigh facility
- Must pass background check and drug screening