Job Description
Join our award-winning call center team in Memphis and launch your career immediately! We're seeking energetic customer service professionals to handle inbound/outbound calls for Fortune 500 clients. Enjoy competitive pay, comprehensive benefits, and rapid advancement opportunities. No experience required – full paid training provided!
Why Join Us?
- Same-week start dates
- Health/dental/vision insurance
- 401(k) with company match
- Tuition reimbursement
- Free parking
Responsibilities
- Handle 50-75 daily calls for client support/sales
- Resolve customer inquiries using CRM tools
- Meet/exceed quality/sales targets
- Document interactions in Salesforce
- Collaborate with team leads for issue escalation
- Participate in ongoing training sessions
- Maintain 95% schedule adherence
Qualifications
- High school diploma or equivalent
- Clear background/drug screen
- Basic computer proficiency
- Strong verbal communication skills
- Ability to type 25+ WPM
- Flexible schedule (weekends/holidays)
- Positive problem-solving mindset
- Resilience under pressure