Job Description
Join our award-winning customer service team in Oklahoma City and launch your career today! We're seeking motivated individuals for immediate full-time call center positions with comprehensive training and competitive benefits. Enjoy a supportive environment where your voice matters, with opportunities for advancement and flexible scheduling. No experience required – we provide all necessary training. Apply now and start earning within days!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries using CRM systems and knowledge bases
- Document interactions accurately in compliance protocols
- Meet/exceed performance metrics (call time, resolution rates)
- Collaborate with team members to improve service quality
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Ability to type 35+ WPM with basic computer proficiency
- Flexible availability including evenings/weekends
- Positive attitude and problem-solving mindset
- U.S. work authorization and reliable transportation
- Background check and drug screen required