Job Description
Join Austin Connect Solutions and launch your career in customer service! We're seeking motivated individuals for immediate full-time call center positions with comprehensive paid training. No experience necessary – we provide all the tools you need to succeed. Enjoy competitive pay, flexible schedules, and opportunities for advancement in a supportive team environment. Apply today and start earning tomorrow!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries and provide accurate information
- Document interactions and maintain detailed case notes
- Meet performance metrics for call quality and efficiency
- Collaborate with team members to improve service delivery
- Adhere to company policies and regulatory guidelines
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to navigate multiple software systems simultaneously
- Reliable transportation to our Austin facility
- Positive attitude with problem-solving mindset
- Basic computer proficiency (typing 30+ WPM)
- Pass background check and drug screening