Job Description
Join our dynamic team at Customer Connect Solutions! We're hosting an exclusive hiring event for motivated individuals to fill immediate call center positions in Houston, TX. No experience required – we provide comprehensive training! Enjoy competitive pay, flexible scheduling, and opportunities for career growth. Bring your positive attitude and customer-focused mindset to start your career today!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries, complaints, and billing issues
- Document interactions accurately in CRM systems
- Meet or exceed performance metrics (call volume, quality, resolution time)
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and regulatory compliance standards
- Participate in ongoing training to enhance product knowledge and skills
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal communication and active listening skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency and typing skills (30+ WPM)
- Reliable transportation to our Houston location
- Flexible availability including evenings/weekends
- Passion for helping customers and problem-solving
- Must be able to pass background check and drug screen