Job Description
Join our dynamic call center team in Jacksonville, FL! We're hosting an exclusive hiring event for motivated individuals seeking immediate career opportunities. As a leading customer service provider, we offer competitive pay, comprehensive benefits, and growth potential. No experience required—full training provided!
Why Join Us?
- Competitive hourly wages + performance bonuses
- Health, dental, and vision insurance
- Paid time off and holiday pay
- Career advancement programs
- Modern, collaborative work environment
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries, complaints, and technical issues
- Document interactions in CRM systems accurately
- Meet/exceed performance metrics (call times, CSAT)
- Collaborate with team members to improve processes
- Adhere to compliance and data security protocols
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and problem-solving skills
- Ability to type 30+ WPM
- Basic computer proficiency
- Flexible availability (evenings/weekends as needed)
- Positive attitude and customer-focused mindset
- Ability to work in a fast-paced environment
- Must pass background check and drug screen