Job Description
Join Our Team in Raleigh, NC! Immediate Hire with Paid Training!
ConnectSolutions Inc. is seeking enthusiastic Call Center Representatives to join our dynamic team. No experience necessary – we provide comprehensive paid training to launch your customer service career. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a supportive environment.
Why Work With Us?
- Immediate start dates available
- Full paid training program (4 weeks)
- Competitive hourly wages + performance bonuses
- Comprehensive benefits package (medical/dental/vision)
- Modern, collaborative workspace
Responsibilities
- Handle inbound/outbound calls for customer inquiries and support
- Resolve customer issues efficiently using CRM tools
- Document interactions and maintain accurate call records
- Meet performance metrics (call quality, resolution time)
- Collaborate with team members to improve service delivery
- Adhere to company policies and compliance standards
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency (Windows, CRM systems)
- Positive attitude and customer-focused mindset
- Must pass background check and drug screening
- Reliable transportation to our Raleigh facility