Job Description
Join Nevada Connect Solutions as a Local Customer Service Representative and become the voice of our Las Vegas community! We're seeking passionate individuals to provide exceptional support to Nevada residents. This immediate-start opportunity offers competitive pay, flexible scheduling, and comprehensive training. Help us deliver outstanding service while building a rewarding career in your own backyard.
Responsibilities
- Handle inbound and outbound customer calls for local residents and businesses
- Resolve inquiries regarding billing, services, and account information
- Document interactions accurately in CRM systems
- Collaborate with internal teams to escalate complex issues
- Maintain detailed knowledge of local service offerings
- Adhere to compliance and data security protocols
Qualifications
- High school diploma or equivalent
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible hours including weekends
- Proficiency with Microsoft Office and CRM software
- Clear background check and drug screening required
- Must reside in Las Vegas metropolitan area