Job Description
Are you ready to join a dynamic team and secure a position with immediate start dates? Apex Contact Solutions is hosting a Hiring Event for Local Customer Service Representatives. We are seeking motivated individuals to join our elite support teams in Raleigh, NC, and expanding operations in Florida.
This is a fantastic opportunity for those looking for local jobs with flexible scheduling and competitive pay. Whether you are looking for a career change or your first job in customer service, our team provides the training and support you need to succeed.
Why Join Us?
- Immediate Hires Available
- Competitive hourly pay ($16.00 - $22.00)
- Modern, air-conditioned office environment
- Comprehensive training provided
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and courteous manner.
- Resolve customer issues and complaints efficiently to ensure high satisfaction rates.
- Accurately document customer interactions and account information into CRM systems.
- Provide accurate information regarding products, services, and company policies.
- Collaborate with team leads to improve service processes and support team goals.
Qualifications
- High school diploma or GED equivalent required.
- Proven experience in customer service or call center environments is preferred.
- Excellent verbal communication and active listening skills.
- Basic computer proficiency and typing speed of 40+ WPM.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.