Job Description
Join our award-winning customer service team in Raleigh, NC with immediate start opportunities and daily pay options! We're seeking passionate individuals to deliver exceptional support experiences while enjoying competitive compensation and flexible scheduling. No experience required—comprehensive training provided. Apply today to start your career in customer service tomorrow!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and account-related issues efficiently
- Document interactions using CRM software with precision
- Meet/exceed performance metrics including CSAT and resolution rates
- Collaborate with technical teams to resolve complex escalations
- Adhere to compliance protocols for data security
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to type 40+ WPM with accuracy
- Basic computer proficiency (MS Office, CRM systems)
- Positive attitude and resilience under pressure
- Available for flexible shifts (including weekends)
- U.S. work authorization required